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Frequently Asked Questions…

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Tax Aladin is an on-demand mobile tax preparation service that combines the convenience of DIY (do-it-yourself) with the quality of a tax return prepared by Tax Aladinprofessionals. The Tax Aladin platform connects you with Tax Aladin professionals in an easy-to-use, secure online environment. Users simply answer a series of questions, upload relevant documents (e.g., Forms W-2 or 1099), chat with an Tax Aladin professional and then receive their prepared tax returns.

Tax Aladin provides several advantages. The service is:

Convenient and easy to use. The on-the-go convenience and easy registration process make it easy to file your taxes anytime, anywhere — between meetings and deadlines, in transit (on a train, taxi, bus) or in your hotel room.

Stress free. Take the guesswork and time commitment out of filing your taxes. Let Tax Aladin professionals do what they do best so that you can move on to doing what you do best. If you have any questions along the way, just send a chat message to the knowledgeable Tax Aladin professional assigned to your return.

Versatile. Life changes mean changes to your taxes. Tax Aladin can prepare your taxes even as your life — and your taxes — gets more complex.

High quality. Tax Aladin delivers tremendous service at a reasonable cost.

After you go through the registration and enrollment process, you will be given a list of documents that are required, based on your personal circumstances (e.g., homeowners need to provide mortgage interest and real estate tax information). You can send us a chat if you have any questions about which documents are sufficient or required.

The Tax Aladin fee ranges from $100 to $500, depending on the complexity of the tax return.

After you register with Tax Aladin, you will be prompted to answer some questions about your tax year and tax filing profile. For example, did you have a mortgage or dependents, or make charitable contributions? Based on your answers to these questions, Tax Aladin gives you a fixed-fee quote for preparing your taxes.

While the price of using Tax Aladin is a fixed fee, there may be instances in which the price may be increased. If, during the tax preparation process, it is determined that you have additional filing requirements that you were not aware of or didn’t indicate during registration, you will be notified of the adjusted price and you will have the option to either continue or discontinue the service.